Mills Maintenance & Repair, LLC (“Company,” “We,” “Us,” or “Our”) respects Your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website, request services, or otherwise interact with Us.

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By using Our services, You agree to the terms of this Privacy Policy.

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1. INFORMATION WE COLLECT

Personal Data

We may collect personally identifiable information, including:

• Name

• Email address

• Phone number

• Service address

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You voluntarily provide this information when requesting estimates, scheduling services, or contacting Us.

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Derivative Data (Automatically Collected)

We may collect:

• IP address

• Browser type

• Access times

• Pages viewed

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Financial Data

Payment information is processed securely through third-party providers. We do not store full credit card numbers.

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Mobile Device Data

If applicable:

• Device type

• Device ID

• Location (if enabled)

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Sensitive Data

Please do not submit sensitive personal information (such as Social Security numbers, medical data, or financial account login details). If You do, You consent to Our processing of that information.

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2. HOW WE USE YOUR INFORMATION

We use Your information to:

• Provide and complete services

• Communicate with You

• Send estimates, invoices, and updates

• Improve Our services and operations

• Prevent fraud and maintain security

• Comply with legal obligations

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3. LEGAL BASIS FOR PROCESSING

We process Your data based on:

• Contractual necessity (to provide services You request)

• Legitimate business interests (improving services, communication)

• Your consent

• Legal obligations

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4. SHARING YOUR INFORMATION

We may share Your information with:

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Service Providers

Including:

• Payment processors

• Scheduling or CRM software

• Email and communication tools

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These providers only use Your data to perform services for Us.

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Legal Requirements

We may disclose Your information if required by law or to protect Our rights, safety, or property.

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Business Transfers

If Our business is sold or transferred, Your information may be included as part of that transaction.

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5. COOKIES & TRACKING TECHNOLOGIES

We may use:

• Cookies

• Log files

• Analytics tools (e.g., Google Analytics)

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These help Us:

• Understand website usage

• Improve performance

• Customize user experience

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You can disable cookies through Your browser settings.

👉 Note: We do not currently respond to “Do Not Track” browser signals.

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6. THIRD-PARTY SERVICES

We may use third-party tools for:

• Payments

• Analytics

• Advertising

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We are not responsible for how these third parties handle Your data. You should review their privacy policies.

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7. DATA RETENTION

We retain Your information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal requirements

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8. DATA SECURITY

We implement reasonable security measures to protect Your information. However, no system is 100% secure.

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9. INTERNATIONAL DATA TRANSFERS

If You access Our services from outside the United States, Your data may be transferred to and processed in the United States.

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10. YOUR RIGHTS INTERNATIONAL DATA TRANSFERS

You have the right to:

• Access Your personal data

• Request corrections

• Request deletion

• Withdraw consent

• Opt out of communications

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To exercise these rights, contact:

Cameron@millsmr.com

We may request verification of Your identity before fulfilling requests.

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11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If You are a California resident, You have the right to:

• Request disclosure of data collected

• Request deletion of Your data

• Opt out of data sharing

👉 We do not sell Your personal information.

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12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

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13. MARKETING COMMUNICATIONS

If You receive emails from Us, You may unsubscribe at any time. We may still contact You regarding active services or transactions.

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14. EXTERNAL LINKS

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

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15. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted with a new “Last Updated” date.

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16. CONTACT INFORMATION

Mills Maintenance & Repair, LLC
Email: Cameron@millsmr.com

Cell: (480) 269-2196